Check that the users have access ‘allow log on locally’ on the citrix servers.
1) Open the Policy
2) Expand Compter Configuration
3) Expand Windows Settings
4) Expand Security Settings
5) Expand Local Policies
6) Click User Rights Assignment
7) Policy is called allow logon locally or log on locally depending on the operating system
If you find that when logging into Citrix the process hangs on mapping client drives, locate the citrix server or servers the issue is occuring on and follow the below instructions:
1) Click start and run on the Citrix server experiencing the issue
2) Type services.msc and click ok
3) Restart the service cpsvc service
4) If step above fails or the service does not restart, kill the process cpsvc.exe via task manager
5) Restart the MS Spooler service
6) Start the cpsvc service
Subscribe to new tech posts.
We will never send you spam email or forward your details to third parties.
This will close in 0 seconds