Unable to email from Goldmine 6

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If you try emailing from Goldmine and find that you receive the error below. Check that your AntiVirus is not blocking access. If using McAfee:

1) Access the McAfee console
2) Click access protection
3) Click port blocking
4) Click prevent mass mailing worms from sending mail
5) Add gmw6.exe to excluded services.

Test again


“Software caused connection abort.
System error 10053.
The error can be caused by a failure of
the net connection, or the SMTP server is down or refusing to send the message, including messages which are too big.”