Unable to email from Goldmine 6

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If you try emailing from Goldmine and find that you receive the error below. Check that your AntiVirus is not blocking access. If using McAfee:

1) Access the McAfee console
2) Click access protection
3) Click port blocking
4) Click prevent mass mailing worms from sending mail
5) Add gmw6.exe to excluded services.

Test again

Error:

“Software caused connection abort.
System error 10053.
The error can be caused by a failure of
the net connection, or the SMTP server is down or refusing to send the message, including messages which are too big.”

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One thought on “Unable to email from Goldmine 6

  1. I was so close to banging my head against a brick wall. Knew it was AV but did not know what. You saved my head 🙂 thanks

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