You come across  the following message ‘Windows was unable to find a certificate to log you on to the network’ when connecting to your wireless network. Wireless is connected but you are unable to surf the Internet. Try the below to resolve:

Step 1

1) Right click on your wireless icon found towards the bottom right within the task bar
2) Click view available wireless networks
3) Click change advanced settings
4) Click the wireless networks tab
5) Click properties
6) Click the authentication tab
7) Untick ‘Enable IEEE 802.1x authentication for this network’
8.) Click OK and OK again

Step 2 – If Step 1 does not work, make sure you have the latest Windows updates installed.

Step 3 -If step 2 does not work and you have Windows XP Service Pack 2 installed, upgrade to XP Service Pack 3. Service Pack 3 can be downloaded from http://update.microsoft.com