Getting Help for UK IT & Smartphone Issues Online

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When it comes to getting help with your Smartphone or IT related issues, online help can be fast and easy once you know where to look.  There are different places to visit online but it may depend on the issue and the type of advice you need to remedy your problem.  For the most part, remembering a few basic components when seeking online help may allow you to get the help you need quickly.  The following tips can give another perspective on how to seek IT and Smartphone help in the UK.

Visit the Website of Your Service Provider

One of the most reliable websites to visit includes the service provider for your device.  They often provide a rundown of typical problems experienced and a step-by-step guide in how to solve the issue.  Some people may find it helpful to visit the website of the phone or device maker for other technical support.  Maybe you have a problem in downloading an application or you want to know where else you can purchase accessories for your device.  Aside from having a list of frequently asked questions and answers, you may be able to send an email to request support for your problem.  Some providers may have the option of online chat through a message window for immediate assistance.

View News Publication Websites for Helpful Article Content on Smartphone Support

A number of publications that have websites, such as Guardian, the Sun and websites such as offer article content for readers about a number of common problems related to Smartphone devices.  The devices have a high level of popularity and such publications work to offer useful content for readers who more than likely own a similar product.  The content can vary and it may require so additional time and research on your part when seeking advice you need for your device.  Publications may offer suggestions on which apps or accessories are best for your device.  Plus, some will provide additional information behind common data problems.  News publication websites can be helpful since they tend to report what type of problems users commonly experience, while giving a condensed explanation regarding a solution.

IT Publication Websites and Blogs

These options may provide helpful information on tips and tricks to help you get the best out of your device. You may even get a better understanding on why the problem occurred and how you can get it fixed.  For instance, you may get tips on how to improve the battery life on your device.  You may learn about technical issues you are experiencing from another person and how they dealt with the problem.  Maybe you’re having trouble in getting the right tech support for your problem.  Some have this issue when it seems like their problem should have been fixed already or it is taking too long to get solved.  Such sites may offer a number of suggestions on where to go online or even in person if your issue is more complex.

7 Things to Consider When Looking for IT Support Services

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Large enterprises usually have giant IT infrastructures and big, dedicated workforces to look after them. Smaller business don’t enjoy such privileges, and yet are required to have fully functional IT systems to support the organization. Thus, the only way for them to keep their IT systems working properly is to hire the expertise of a third part IT support service provider. In case you are running a small or mid-sized business, then you must have also felt the need of having your own outsourced IT support provider. But by learning what to look for in an ideal IT support consultants, you help yourself acquire the right team.

IT Support Denver



1) Experience

Experience is the first aspect you should try and find out about any IT support service that you may potentially hook up with. That’s certainly not to suggest that new firms with not years of experience behind them are not worth picking – feel free to go for one of those firms if they can meet the other essential standards in this list. However, experience is always a crucial factor that you must consider about a shortlisted firm.

2) Certification

As you probably already know – the IT support market in Denver is full of cut-throat competitions. And therefore before settling with one particular service provider, you must evaluate their certification for quality and trustworthiness. Usually most computer support firms are Microsoft certified. But there are certifications from other vendors as well. Always remember – Microsoft or non-Microsoft – you must hire support services from none but an authentic provider only.

3) Client feedback

While choosing an IT support service, always make a point to seek for the feedback of its previous clients. The best way to go about this task is to search the Web and find out what others have to say about the service provider you are planning to join forces with.

4) Services in offer

While searching for the ideal IT support provider, you should always evaluate the complete range of services offered by each of the shortlisted firms. The best provider will be the one that has a diverse range of services in offering – including IT consulting, network security, IT support, and more. Also, you must evaluate whether or not the service provider in question has the agility and flexibility to mold themselves as per your specific business objectives.

5) Cost

Cost is always an important factor while hiring an IT support service. Fortunately, there are many reputed IT consulting services who offer their services for pretty decent amounts.

6) Workforce

Before signing on those dotted lines, always seek for necessary details about the staff your new IT support provider will be allocating to help you. This is important because while they help you maintain your IT infrastructures, over the time they may develop a fair bit of knowledge about your key business processes. Hence, trust deficit is not an option you can afford to have here.

7) Local or not

Even though there are many big names in the IT support service industry today – ones whose business presence span all over the world, hiring a local firm is always beneficial to any organization who wants to be fetched with real time support and assistance.

About the Author:

QeH2 is a leading provider for IT support in Denver. For those seeking a qualified and professional team for IT consulting in Denver or surrounding areas, contact them today.

5 Common WordPress Issues and Plugins to Correct Them

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1. Backing Up WordPress

So your blog hosting companies servers go down and your blog vanishes into thin air. How do you retrieve all the posts you’ve spent hours writing and all the comments your readers have left over the years?

Don’t think this is a 1 in a million chance, it actually happens more than you might imagine. But luckily, you need no server end knowledge, and the solution is not only simple, you can put it on autopilot. WP-DB-Backup is a wordpress plugin that backs up the entire wordpress MySQL database of tables that make up your blog. It also has the added feature of allowing you to schedule daily or weekly backups to be emailed to you. So if something does go wrong, you can simply restore it with minimum damage.

2. Page Load Time

It’s essential to keep your page load times as low as possible to ensure your visitors stay on your site. Not only that, it’s important for Search Engine Optimization as it’s a ranking signal to Google. WordPress can be quite slow, the answer – WP Super Cache. This is a caching plugin, it serves visitors static versions of frequently accessed pages, which decreases loading time as it no longer has to query the database thus enhancing user experience.

3. Redirecting Old URLS to new Ones

Perhaps you have a dated post, that is now obsolete, and you’ve written a much fresher one. You want to direct any traffic landing on that page to the newer version, and you’re not a dab hand with 301 redirecting using the .htaccess file. Luckily, the Redirection Plugin has the answer. It’s simple to use and makes monitoring 404 errors very easy.

4. Keeping Your Visitors On Your Site and Visiting Other Pages

A common problem is getting visitors to navigate through your site and read more of your content. The Yet Another Related Posts Plugin (YARPP) helps solve this. It automatically selects related posts that may be of interest to readers and displays them at the bottom of individual posts. Increasing the chance of further engagement with your site.

5. Letting Your Visitors Contact You

The easiest way to let your readers get in touch with you is obviously via email, or perhaps yet, via a contact form that can be displayed across your site, be it in the footer, the sidebar or on a standalone page. Contact Form 7 plugin allows this to be accomplished with ease

There are literally thousands of wordpress plugins available, these are just some of the most popular and useful ones to solve common problem.

Post written by Helen Clough from IT Support Company – Integral IT

The importance of online backup

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Unless you have been living in a cave, almost everyone has heard of the cloud and some of you may already be using it. Examples such a Flickr and Google Docs spring to mind, but there is one area where cloud computing is very good for – online backup. With the widespread adoption of fast broadband, online backup has become
increasingly popular.

So what is online backup exactly? Online backup essentially sends your files and folders offsite to a secure server over the Internet. Everyone knows they
should backup, but why is online backup better?

Online backups have many advantages over traditional backup methods. Firstly the data is sent offsite, protecting data from physical threats such as fire, flood and viruses.

Online backups are completely automatic – you do not need to remember to backup every Friday – the software will do it for you – every day without fail.

Typically an online backup service keeps around 30 days of backups so you can easily roll back to a specific point in time – something that is very difficult to do with tape backup.

Online backup companies such as ensure that your data is encrypted before it leaves your computer and is held encrypted on their servers to complete privacy.

Restoring data is also very easy. Just a couple of mouse clicks and a file can be restored and sent back to your computer.

As the data is stored in the cloud the amount of storage is essentially infinite – so an online backup solution will grow as your storage requirements increase. There is also no hardware or media to buy.

With broadband speeds increasing year on year, online backup is a technology that is here to stay.