Citrix

Multiple Desktop Sessions Citrix XenApp 6.5

Posted on by Imran Rashid
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When a user accesses a published Citrix Desktop via web interface, there is a chance they launch two desktops even though the allowed limit is set to one. Due to the user double clicking the published desktop icon quickly they may bypass the limit whilst Citrix Xenapp catches up.

Cause:
Users rapidly clicking on published application icons can initiate multiple sessions prior to the application instance counter getting updated.

 There are two articles from Citrix which resolve this issue. See links below:

http://support.citrix.com/article/CTX118656 (The registry fix here will  only work with published apps.)

http://support.citrix.com/article/CTX124612

 

Faulting Application version rpm.dll – Crash

Posted on by Imran Rashid
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If you’re using Xenapp 6.5 and find that some of Xenapp servers are randomly kicking all users off and stop allowing logons. You also probably have hotfix  XA650W2K8R2X64014 installed. See link below for a hotfix from Citrix which is supposed to resolve the issue.

http://support.citrix.com/article/CTX132912

 

Citrix XenApp license acquisition server from server. All licenses are currently in use – Citrix Fundamentals 6

Posted on by Imran Rashid
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When new users login using Citrix Fundamentals 6, they receive the below error:

Error:

“Citrix XenApp license acquisition server from server: all licenses are currently in use. Please try again later”

But you know that all licenses are not in use.

You are right, the licenses are not in use. The Citrix licensing Manager is not telling the truth 🙁

On your Citrix server:

1) Click Start
2) Click Programs
3) Click Citrix
4) Click Quick Start
5) Click Management
6) Click Licensing
7) A list of users will appear and you will find that all licenses are in use.
8.) Locate the uers who are not currently logged on and invoke the license

Reset Citrix license administration password

Posted on by Imran Rashid
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1) Locate the server.xml file at C:\Program Files\Citrix\Licensing\LS\conf
2) Take a copy just incase
3) Open server.xml in notepad
4) Locate password=(ENC… example below: (Password here is encrypted)

password=”(ENC-01)Adsdas5$$%$dacd2oNQ+Lsdas56576576476dakjkzUyVf4fhjdfdfsd656564536aaaJCuCiuilllllusbB98985zk2P9iG” passwordExpired=”false” privileges=”admin”/>;

5) Remove the content between password=”    ” and type a new password. As this is plain text, its not secure but will become encrypted further down.
6) Next change the PasswordExpired value from false to true
7) Save the changes
8.) Restart the licensing services. If this is not done, you will not be able to login
9) Login to Citrix license console
10) Login and you will be promoted to change your password. After you have changed your password it will become encrypted.

Citrix Access Management Console does not launch as published app

Posted on by Imran Rashid
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When you try launching Citrix Access Management Console as a published app, it attempts to launch but then disappears.

This is caused when a new user launches Access Management console for the first time.

To resolve, logon to a Citrix server and manually launch Citrix Management Console.

Now, try launching Citrix Management Console as a published app.