If you receive one of the errors below within backup exec or the event log, the fix can be found below. Please be careful when making changes to a live system, if unsure please seek help.
1) Click Start
2) Click Run
3) Type cmd, and click OK.
4) Type the following commands at a command prompt. Press enter after each command.
- cd /d %windir%\system32
- Net stop vss
- Net stop swprv
- regsvr32 ole32.dll
- regsvr32 oleaut32.dll
- regsvr32 vss_ps.dll
- vssvc /register
- regsvr32 /i swprv.dll
- regsvr32 /i eventcls.dll
- regsvr32 es.dll
- regsvr32 stdprov.dll
- regsvr32 vssui.dll
- regsvr32 msxml.dll
- regsvr32 msxml3.dll
- regsvr32 msxml4.dll
Note The last command may not run successfully.
5) Perform a backup operation to verify that the issue is resolved.
Errors:
Error returned while creating the volume shadow copy:0xffffffff
Error 0x8004230F: The shadow copy provider had an unexpected error while trying to process the specified operation.
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Error 0x80004002: No such interface supported
Error 0x80004002: No such interface supported
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Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy Service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {faf53cc4-bd73-4e36-83f1-2b23f46e513e} and Name VSSEvent is [0x80040154].
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy Service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {faf53cc4-bd73-4e36-83f1-2b23f46e513e} and Name VSSEvent is [0x80040154].
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Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy Service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {faf53cc4-bd73-4e36-83f1-2b23f46e513e} and Name VSSEvent is [0x80004002].
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy Service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {faf53cc4-bd73-4e36-83f1-2b23f46e513e} and Name VSSEvent is [0x80004002].
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Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154.
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154.
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Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80004002
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80004002
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Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers. Please check to see that the Event Service and Volume Shadow Copy Service are operating properly.
Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers. Please check to see that the Event Service and Volume Shadow Copy Service are operating properly.