Before cloning a machine or uploading an image with Sophos installed to WDS (Windows Deployment Services) carry out the below tasks so you don’t experience issues later.
1) Stop the following services; Sophos Message Router, Sophos Agent and Sophos AutoUpdate Service.
2) Remove keys named pkc and pkp from the below locations:
[HKEY_LOCAL_MACHINE\Software\Sophos\Messaging System\Router\Private]
[HKEY_LOCAL_MACHINE\Software\Sophos\Remote Management
3) Delete the following files; status.xml and machine.xml at the below locations on the base image machine:
C:\Program Files\Sophos\AutoUpdate\Data\Status\
C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\Config\
4) If the SID value has been changed, open a command prompt and type the following command:
MsiExec.exe /i “c:\Program Files\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi” REINSTALL=ALL REINSTALLMODE=voums UPDATEDRIVERS=0 /l*v c:\msi.log /qb
On Windows Vista the command is:
MsiExec.exe /i “c:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi” REINSTALL=ALL REINSTALLMODE=voums UPDATEDRIVERS=0 /l*v c:\msi.log /qb
