Powerpoint icon appears when launching Outlook

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When launching a remote desktop or Citrix session (Windows 2008 R2 or Windows 7), you find that when launching an application such as Outlook, the icon at the bottom of the task bar is Power Point instead of the Outlook icon.

This is a known issue which Microsoft are aware of. A hotfix has been provided for download. For hotfix, click here

Disable Ease of Access High Contrast via Group Policy

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1. Logon to your domain controller and access Group Policy Management Console

2. Create a new policy and link it to the required OU which stores your computers or edit an existing policy

3. Within the policy navigate to Computer Configuration > Policies > Windows Settings > Security Settings > File System

4. Right click File system > click Add File

5. Type C:\Windows\System32\Utilman.exe

6. Click OK
   Add in the Everyone group and deny Read and Execute, List Folder Contents and Read. Click apply
   Click  Yes, select “replace existing permissions on all subfolders and files with imnheritable permissions” and click OK

7. Reboot a machine and test again. May need to wait for replication to occur around the network.

Always test before applying to live environment

Manage Windows 7 Group Policies on Windows 2003 server

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1) Logon to a Windows 7 machine
2) Download and install the Remote Server Administration Tools for Windows 7 from here
3) When installed, access Control Panel
4) Click Programs and features
5) Click ‘Turn Windows Features on or off’ located at the top left corner
6) Expand ‘Remote Server Administration Tools
7) Expand ‘Feature Administration Tool’
8.) Select ‘Group Policy Management Tools’ and click OK
9) Once installed, you can access Group Policy Management tools from your start menu and add new Windows 7 policies to your Windows 2003 server.

Windows 7 hangs at welcome and then black screens

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When you login to a Windows 7 machine on a domain, the logon process hangs at the welcome screen for 30 seconds and then black screens. You can still move around your cursor but can not see the desktop. After a few minutes the desktop may load.

I experienced a similar issue, tried all the usual known issues/fixes such as adding a desktop background instead of using a solid colour etc etc.

At the end I found the issue was related to a policy called ‘Run Logon Scripts Synchronously’

I disabled the policy and monitored the network for a few weeks. Found that it did not cause any issues with drives mapping via script.

But disabling the policy ‘Run Logon Scripts Synchronously’ resolved the logon issue.

The policy can be located at:

1) User config
2) Expand Administrative Tools
3) Expand
4) System
5) Click the Scripts
6) Right click the policy ‘Run Logon Scripts Synchronously’ on the right hand side, click enable and OK.

Disable mobsync.exe via group policy

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An easy way of preventing mobsync.exe from running on system startup.

1) Within your group policy, expand User Configuration
2) Expand Window Settings
3) Expand Security Settings
4) Expand Software Restrictions
5) Double click Additional Rules
6) Right click and click new path rule
7) Add %windir%\system32\mobsync.exe
8.) Follow step 6 again and add %windir%\system32\mobsync.exe

If you wish to disable mobsync.exe locally on a machine and not via group policy, click here